Contact us

We’ll get back to you within a day. In the meantime, feel free to use our chatbot to answer your questions and track your orders!

Questions? Send us an email

Have questions? Here are some answers to our most common inquiries:

  1. What are your candles made of?
    Our candles are crafted with premium coconut wax and natural cotton wicks, ensuring a clean and eco-friendly burn.
  2. Do you offer free shipping?
    Yes! We offer free shipping on all orders within the USA.
  3. How long do your candles burn?
    Our candles provide up to 20 hours of burn time (4oz) or 50 hours (9oz), depending on the size.
  4. What if my order arrives damaged?
    If your order arrives damaged, contact us within 7 days using our Contact Us form with photos of the damage, and we’ll assist you promptly.
  5. Can I return my candle?
    As our candles are made to order, we don’t accept returns. However, we’ll replace any damaged items.
Still have questions? Reach out to us via the Contact Us form or use our chatbot for instant assistance!